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Telecommunications Business 2017: Increasing Awareness and Understanding About VoIP Phone Systems Voice over Internet Protocol (VoIP) is a way to make calls across Local Area Network (LAN) and Wide Area Network (WAN). Making calls across the internet is what VoIP is commonly associated with. You analog voice is converted to digital packets is the technology behind VoIP, which are sent across a network using IP or Internet Protocol. A VoIP phone system is made in connection with your LAN serving as a backbone system, that made into connection with your VoIP phones and your VoIP service provider to the VoIP PBX. The difference between a regular phone system and a VoIP phone system is the usage of IP technology in handling your call, controlling and managing your connection to the WAN which is the source of VoIP service. VoIP is different from existing PBX, wherein VoIP uses IP technology, your existing LAN, and VoIP service provider, and PBX uses TDM technology, closed network, and PSTN for dial tone. The difference of VoIP phone system from others, despite using different technologies, network and voice service, is its amazing capability to be integrated with your other business systems, allowing increases efficiency, productivity and sales. VoIP basic features include call forwarding, call waiting, call transfers, caller ID, three-way calling, call pick-up, call park, call monitoring, call recording, call routing, call reporting, call queues, automatic attendant, DID or direct inward dialing, voicemail, conference calling, monitoring and analytics tools, utilizing VoIP, PTSN calling methods, web-based management and application integration. These are just VoIP’s basic features because it has more to offer, and its features differ between different systems, so you have important reasons to own your business VoIP system. Some of the top benefits of owning a VoIP are efficiency, productivity, scalability, cost savings, remote deployments, and visibility across your entire phone system. There’s no need to hire a “phone guy” for a PBX separate network when you’re using VoIP because it is automated, thereby reducing your support and maintenance costs. Your business can definitely benefit from VoIP, regardless if you’re looking to have someone work from home, set up a distributed call center or on all your branch offices, and you can have the same phone system because you can remotely deploy IP phones where there is internet connection, enabling control in your central facility. Through VoIP, there is real-time access to the most important part of your business, communication with your clients, along with the help of analytics, phone system statistics and recordings, that are automatically logged into your system using a web browser, providing smart decision-making for the growth and success of your business. Please feel free to look check our website for more information about VoIP, broadband and other internet services.Smart Ideas: Services Revisited

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